Account deletion

Delete your ETZAM account

You can request deletion of your ETZAM account and the data associated with it. If you can access the ETZAM Marketplace app, use the in-app account-deletion option. If you cannot access the app, you can start a deletion request here.

Delete from the ETZAM app

If you can sign in to the Marketplace app, this is the preferred way to request deletion.

  1. 01

    Sign in to the ETZAM Marketplace app.

  2. 02

    Open Account.

  3. 03

    Open Settings (under Settings and preferences).

  4. 04

    In the Account section, choose Request account deletion.

  5. 05

    Review the confirmation and choose Confirm.

The app records a deletion request and starts a recovery window (currently 30 days). It does not delete your account or data immediately.

Can’t access the app?

You can still start an account-deletion request from this page. You do not need to reinstall the app to submit the request.

Request deletion on this website

Submit the form below to initiate an account-deletion request. ETZAM may need to verify that you control the account before irreversible deletion is completed.

Do not submit passwords, verification codes, payment credentials, or unnecessary sensitive information.

Account email and optional details are used to process this deletion request. See the Privacy Policy.

Fields marked with are required.

Use the email address associated with the ETZAM account you want deleted.

Optional. A reason for leaving is not required.

Security verification

What happens next

  1. 01

    ETZAM receives your deletion request.

  2. 02

    Account ownership may need to be verified (especially for website form requests).

  3. 03

    For in-app requests, ETZAM schedules deletion after the recovery window (currently 30 days) unless you cancel during that period.

  4. 04

    After verification and any recovery window, ETZAM processes deletion and removes or anonymizes account personal content as described in the Privacy Policy.

  5. 05

    You may be contacted if verification or additional information is required.

What account deletion means

ETZAM is the operator of the ETZAM managed services marketplace on etzam.com and in the ETZAM Marketplace Android app (com.etzam.app). Account deletion removes your ETZAM account; it is not temporary deactivation.

If you request deletion in the ETZAM app, ETZAM schedules your account for deletion after a recovery window (currently 30 days). During that pending period you may be able to cancel the request and restore access. After the recovery window ends, ETZAM finalizes deletion and removes or anonymizes personal content associated with your account—including profile information, messages, attachments, media, notifications, push registration data, and limited analytics tied to your account—subject to technical and operational constraints.

Some information may be retained in narrowed form where ETZAM has a legitimate need, including terminal commercial or project records, security and audit events, username reservation history, and closed support or safety records after message-body redaction where applicable. ETZAM retains such material for security, fraud prevention, dispute handling, and platform integrity—not for unrelated marketing. Account deletion therefore does not mean every record disappears from every system.

The Privacy Policy explains ETZAM’s current data-handling and retention practices in more detail.

Cancel a pending deletion request

If you started deletion in the app and the request status is still Pending, open Settings, choose Cancel deletion request, and confirm. Cancellation stops only that pending request and does not delete account data by itself.